Museum Job, Volunteer, and Internship Opportunities
If you’re passionate about American history, the Civil War and/or railroading, the Southern Museum has exciting opportunities for employment, as well as volunteer and internship positions.
CITY of KENNESAW
Position: Visitor Services Assistant
Responsible to: Director of Operations
Pay Grade: $15 per hour
GENERAL NATURE OF WORK:
The employee is responsible for conducting retail and ticket sales as well as offering assistance in tours, facility rentals, events, or other tasks as needed.
EXAMPLES OF WORK:
• Open and close museum galleries.
• Assist customers with ticket and retail sales.
• Provide museum and tourism information at Ticket Booth and Gift Shop.
• Provide staff support for tours, facility rentals, and events as necessary.
• Clean and organize front museum areas and visitor materials.
• Label and stock merchandise.
• Assist with museum gallery and site inspections.
NECESSARY KNOWLEDGE, SKILLS AND ABILITIES
Candidates must have strong visitor services knowledge/experience and be computer proficient. The employee will use Microsoft Office, Outlook, and the museum’s point-of-sale system. The Visitor Services Assistant needs to demonstrate flexibility, reliability, as well as excellent interpersonal skills. The employee will contribute to a wide range of museum activities and tasks related to customer service in a professional and welcoming manner. A basic understanding/interest in American history is a plus but not required for the position. A willingness to learn and present basic tour information for school students and adults is required.
WORK HOURS AND CONDITIONS
The Southern Museum is open seven days a week. This is a part-time position (20-24 hours per week) in which work days will usually fall between Wednesday through Sunday, depending on the museum schedule and program needs. The employee must be willing to work at least one day of the weekend on a normal basis but work a flexible schedule as needed, including potential evening hours and holidays. The schedule is subject to change based on city/museum needs. This position does not include benefits or a track to regular city employment.
EDUCATION, TRAINING AND EXPERIENCE
Candidates must possess proven visitor services and/or retail experience; a high school diploma or GED is required.
The employee must be able to perform this role with or without a reasonable accommodation. This position will require bending, stooping, squatting, walking and or standing for lengths of time. The employee must have the ability to lift a minimum of twenty-five pounds.
Support and donations from the community have helped the Southern Museum of Civil War & Locomotive History become a Smithsonian-affiliated, world-class facility. The Museum now seeks volunteers to help maintain the Museum's commitment to providing an exciting and impressive experience to visitors. Volunteers are integral to the continued success of the Museum and provide a valuable service, not only to the Museum but to the entire community.
Opportunities for volunteers, ages 18 and up, include:
Volunteers provide assistance in the maintenance of the Museum’s three permanent collections: The Great Locomotive Chase; Railroads: Lifelines of the Civil War; and Glover Machine Works: Casting a New South.
Library and Archives
Volunteers help preserve and conserve the Museum’s archival collection by processing and cataloging archival materials (documents, maps, photographs, books, magazines) according to collections standards. Volunteers will be trained in the appropriate handling of archival materials.
Volunteers lead individual and group tours of the Museum, providing interpretation of the three permanent collections, and, when appropriate, of visiting exhibitions. Volunteers may also assist visitors and provide private tours during special events.
The Museum is looking for a person to help the small carpentry projects including train tables, props for events, and more. This is the perfect volunteer opportunity for those who are handy and are available on an as-needed bases.
Volunteers assist the Gift Shop Manager in re-stocking, organizing, pricing, and anything retail. People are able to volunteer in this position Thursdays, Fridays, and Sundays.
Volunteers assist in a variety of areas during Museum-sponsored events throughout the year, such as exhibit openings, lectures, fundraising events, etc.
In addition to the satisfaction of working at a world-class Museum and meeting people who share a love of history and the community, volunteers will receive a FREE annual membership to the Museum that includes:
- Unlimited free admission for one year for Volunteer
- 20% discount on Museum shop purchases.
- Invitation to exclusive Members Only events, including exhibition previews.
- Priority notice and seating for all lectures and community programs.
- Subscription to Museum newsletter.
- Opportunities to participate in continuing education trips and lectures.